IR WIKI

SmartIntego Lock Integration

5 min read

Overview

This guide explains how to integrate the SmartIntego wireless lock system (by Simons Voss) with the Integriti access control platform. SmartIntego uses short-distance wireless communication to link Integriti door modules with Intego-enabled mechanical locks via RS485 Gateway Nodes.

The system supports up to 8 Intego locks and up to 8 Gateway Nodes per door module IAC or ILAM, in any combination. The SLAM supports up to 2 SmartIntego locks. The ISC does not directly interface with SmartIntego — use an ILAM or SLAM with the ISC.

Prerequisites

  • Integriti controller with an IAC, ILAM, or SLAM door module.
  • SmartIntego Gateway Nodes (model SI.GN.*) and Intego locks.
  • SmartIntego Configuration Gateway Node (model SI.GN.CONFIG.UC) with USB and RS485 interfaces.
  • SmartIntego software running on a Windows PC for pairing.
  • Intego USB Card Programmer connected to the Windows PC.
  • SIFER-CA cards (ordered from Inner Range) for sites using both SIFER readers and Intego locks.
  • 4-wire RS485 connection (A, B, +12V, GND) from the door module to each Gateway Node.

Step-by-Step

Step 1: Pair Locks and Gateway Nodes (SmartIntego Software)

  1. Connect the Configuration Gateway Node to the Windows PC via USB.
  2. Connect the Intego USB Card Programmer to the PC.
  3. Run the SmartIntego software.
  4. Pair each Intego lock with its assigned Gateway Node.
    • A Gateway Node may have multiple locks paired to it.
    • Intego communicates at 868 MHz (Europe) or 920 MHz (AU/NZ).
  5. Note the Device Address of each lock and the Gateway Node ID — these are needed for Integriti configuration.
    • Valid Gateway Node addresses for IAC/ILAM: 2–9.
    • Valid Gateway Node addresses for SLAM: 2–3.
  6. Disconnect the Configuration Gateway Node before connecting the production Gateway Nodes to the door module.

Step 2: Wire the Gateway Node to the Door Module

  1. Connect 4 wires from the door module’s RS485 reader port to the Gateway Node:
    • A — RS485 Data A
    • B — RS485 Data B
    • +12V — 12 VDC power
    • GND — Ground
  2. Refer to the SmartIntego Gateway Node wiring diagram and Integriti RS485 reader port pinout for correct connections.

Step 3: Configure the Reader in Integriti

  1. Open the door module configuration in Integriti System Designer.
  2. Navigate to the Readers section.
  3. For each Intego lock, configure:
    • Reader Type: Set to “Intego”
    • Device Address: Set to the Device Address from the SmartIntego software.
    • Location: Set the appropriate door location (e.g., “Outside Door 4”).
    • Card Format: Set as required for the installation.
  4. Save the Reader settings.

Step 4: Configure Door Access Control

  1. Still within the door module configuration, expand Door Access Control.
  2. For each door/lock pair:
    • Select the Hardware Type and Lock Number matching the Intego lock number.
  3. Click the ellipsis (...) next to the Door name field to create or select a Door:
    • Name: Enter a descriptive door name.
    • Module: Select the module type and number via the ellipsis.
    • Relay: Select Lock X Intego #X (auto-generated by the software).
    • Reader: Select RX Intego ........ (Gateway X) (auto-generated by the software).
    • Set additional options: Door Type, Locations, Areas, unlock times, Free Access behaviour.
  4. Save the Door settings.
  5. Double-click the newly created Door to add it to the door module configuration.
  6. Save the door module settings.

Step 5: Configure Advanced Options

  1. Configure any additional settings:
    • Free Access (Office Mode): Lock/unlock the Door entity to enable/disable free access. Door actions take approximately 4–8 seconds.
    • Zone Inputs: Monitor Rdr X Fault input for Battery Low events.

Verification

  • Present a SIFER-CA credential at the Intego lock — verify access is granted and the lock engages.
  • Check that the credential data reaches the Integriti host via the Gateway Node.
  • Verify review events are generated in Integriti for lock activity.
  • Test Free Access (Office Mode) — lock and unlock the door from Integriti.
  • Monitor the Rdr X Fault input for battery level indications.

System Operation

  • The Integriti host evaluates all card read data and sends lock/unlock commands to the Gateway Node.
  • Lock configuration is sent to the Gateway Node at initial communication and on programming changes.
  • When the wireless system is offline from the host, the lock uses a pre-configured whitelist (up to 250 cards) stored in the locking device. Whitelisted cards trigger a brief 5-second unlock.

Limitations

  • Maximum 8 Gateway Nodes per IAC/ILAM; 2 per SLAM.
  • Maximum 8 locks total per door module (any combination across Gateway Nodes).
  • SmartIntego Ethernet model not supported.
  • Whitelist limited to 250 cards.
  • Door monitoring sensors (fastening screw, deadbolt contact, internal handle) may require additional components — not fully tested with Integriti at time of writing.
  • Wireless locks require battery monitoring to ensure operation and performance.

Troubleshooting

ProblemResolution
Lock not respondingVerify the Gateway Node has power (+12V) and correct RS485 wiring (A/B polarity). Check the Gateway Node is within ~30m of the lock.
Card not recognisedEnsure SIFER-CA cards are being used. Verify the Card Format configuration matches.
Gateway Node not discoveredCheck Gateway Node address is within valid range (2–9 for IAC/ILAM, 2–3 for SLAM). Verify RS485 connection to door module.
Offline lock behaviour incorrectVerify the whitelist has been configured in SmartIntego software.

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