IR WIKI

Mobile Reader

5 min read

Mobile Reader (Muster Point) Communications Handler

Overview

The Mobile Reader Communications Handler — also known as the Integriti Muster Point handler — provides a high-level interface between the Integriti controller and the Inner Range Muster Point Android app. It allows security personnel to view and verify cardholder details by scanning a user’s access card with an Android smartphone’s NFC reader (no additional hardware required).

Key capabilities:

  • User Identification — Display user photo, location, card status, and custom fields on the app.
  • Suspending Cards — Immediately suspend a card from the app if the user doesn’t match the cardholder photo.
  • Emergency Muster — Use phones as “check-in” readers at assembly points during evacuations, with real-time counts of users inside/at muster points.

Supported cards: Inner Range SIFER cards and HID DESFire EV1 & EV2 cards (MIFARE DESFire).

Prerequisites

  • Integriti Pro v18.1.0+ software
  • Inner Range Muster Point App (from Android Play Store) v1.0.35+
  • IR-996907 Interface License — one license per mobile device running the app
  • SIFER Card Enrolment Station (IR-994751AU) — required to enrol cards
  • All cards on site must be enrolled via the SIFER Card Enrolment Station
  • Android smartphone with NFC capability

Step-by-Step

1. Create the Communications Handler

  1. Open the Communications Handlers panel from the System tab in Integriti System Designer.
  2. Click Add to create a new handler.
  3. Give it a Name and add any notes.
  4. Set Handler Type to REST/XML Web Service.
  5. Configure the port (default is fine).
  6. Set Use Security as needed:
    • Unchecked: all clients can access; actions tunnel through the configured operator.
    • Checked: clients must authenticate. If an operator is set, Integriti validates the authenticated user matches; otherwise any authenticated operator works.
  7. Choose a Security Type: Basic (clear-text passwords) or HTTPS (recommended).

2. Configure Muster Point Specific Settings

  • Summary Format — Defines what user/card/custom fields appear on the app. Uses a 2-column grid format separated by >. Example: Name>{User.Name}
  • Auto Register — When enabled, each new mobile device is automatically registered and set to “Licensed” on first connection (up to the license limit).

3. Enrol Cards with SIFER Card Enrolment Station

  1. Connect the SIFER Card Enrolment Station to the workstation running System Designer or Gatekeeper.
  2. Navigate to Users under the System tab and select the target user.
  3. Use the Acquire Card option — present cards at the enrolment station.
  4. Both LEDs on the SIFER reader turn blue when the connection is active.
  5. Ensure the CSN column is visible (enable via the column chooser by right-clicking).
  6. Badge the card and double-click to assign it to the user.

4. Connect Muster Point App to the Server

  1. Start the Muster Point app on the Android device.
  2. Enter the Operator credentials specified in the Comms Handler settings.
  3. Enter the Integriti server’s IP address and Port number.
  4. Tap Login.

5. Configure Muster Locations and Location Lists

  1. Open the Locations panel from the System tab.
  2. Click Add, enter a name, and enable Muster Point under General.
  3. Open the Location Lists panel.
  4. Click Add, enter a name, then add the areas/building(s) to be included in the muster count.
    • Important: The Location List must contain areas being evacuated, NOT the muster locations themselves.

6. Performing a Muster

  1. In the Muster Point app: Menu → Actions → Muster.
  2. Select the Muster Point (Location) — e.g., Fire Assembly Area.
  3. Select the Locations to Evacuate (Location List).
  4. Badge each user’s card at the muster point. Each badge updates the user’s location to the muster location.
  5. Monitor the count: Number Inside, Number at Muster Point, and Total at All Muster Points.
    • Note: The user list is capped at 200 users.

Verification

  • After configuring the Comms Handler, verify it shows as Running (e.g., “running on port 8888…”).
  • Check the review for a message confirming the AppServer is running the service.
  • Log into the Muster Point app and perform a card scan to verify user data displays correctly.
  • View and manage mobile devices from the Mobile Devices panel (under System tab) to check device states.

Troubleshooting

IssueResolution
Cards not recognised by Muster PointEnsure cards were enrolled via the SIFER Card Enrolment Station. Re-enrol if needed.
User’s location shows redThe user’s location does not match the device location — they may be in an unauthorised area.
Cannot suspend cardsVerify the operator has appropriate permissions to modify card status.
Muster count not updatingCheck the Location List contains the correct areas and the muster location has Muster Point enabled.
App won’t connectVerify IP, port, and operator credentials. Check Use Security settings match the app.

Summary Format Tips

Graph View

Backlinks